Thank you for visiting and shopping at KUNG FU WORLD SDN BHD. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders that are in stock will be shipped within 3-5 business days after receiving your payment. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
KUNG FU WORLD SDN BHD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
The international orders will usually be delivered within 3-5 business days. Please contact customer service at firstname.lastname@example.org for additional shipping request.
The standard shipping option for all orders is through KUNG FU WORLD SDN BHD designated courier partners, such as DHL.
As such, delivery of products ordered is subject to shipping schedule of DHL which vary by delivery location. Any additional shipping charges will be communicated to you prior to shipping an order.
As such, failure of you responding to any emails or contacts to verify additional shipping charges will delay the shipment of an order until confirmation is received.
Depending on where you live, the time it may take for your product to reach you, may vary. Duties and taxes are your responsibility when purchasing any item(s) from KUNG FU WORLD SDN BHD. All item(s) entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country’s national laws which KUNG FU WORLD SDN BHD is unable to determine.
All international shipping charges are in US Dollars (USD) and all domestic shipping charges are in Ringgit Malaysia (RM)